Delhi: 999 9446 622 Gurgaon: 935 4471 022

Introduction

SCI Hospital ("we," "our," or "us") is committed to protecting the privacy and confidentiality of our patients, website visitors, and users. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, submit inquiries, book appointments, or use our healthcare services.

By accessing our website, you agree to the practices described in this Privacy Policy.

Information We Collect

Personal Information

  • Full Name
  • Phone Number
  • Email Address
  • Address
  • Date of Birth
  • Medical Information shared voluntarily
  • Appointment Details

Technical Information

  • IP Address
  • Browser Type
  • Device Information
  • Website Usage Data
  • Cookies and Analytics Information

How We Use Your Information

We may use your information to:

  • Schedule appointments
  • Respond to inquiries
  • Provide healthcare services
  • Improve patient experience
  • Send appointment reminders
  • Communicate treatment-related information
  • Improve website functionality
  • Comply with legal and regulatory requirements

Medical Information & Confidentiality

SCI Hospital maintains strict confidentiality regarding all patient records and medical information. Patient data is accessed only by authorized healthcare professionals and administrative staff involved in patient care.

We do not disclose medical information without patient consent except where required by law.

Cookies & Analytics

Our website may use cookies and analytics tools to enhance user experience and understand website performance.

Cookies help us:

  • Improve website functionality
  • Analyze website traffic
  • Enhance user experience
  • Optimize website content

Users may disable cookies through browser settings if preferred.

Data Security

SCI Hospital implements appropriate technical and organizational security measures to protect personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

While we strive to protect your data, no internet transmission can be guaranteed as completely secure.

Third-Party Services

We may use third-party services for:

  • Website analytics
  • Appointment forms
  • Communication tools
  • Payment processing (if applicable)

These third-party providers are required to maintain confidentiality and use data only for intended purposes.

Information Sharing

SCI Hospital does not sell, rent, or trade personal information to third parties.

Information may be shared only:

  • With authorized healthcare providers involved in treatment
  • When required by law
  • With patient consent
  • For insurance or medical claim processing

International Patients

For international, NRI, and OCI patients, personal information may be collected for treatment coordination, visa assistance, appointment scheduling, accommodation support, and post-treatment follow-up.

All information is handled in accordance with applicable privacy and confidentiality standards.

Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Update your contact details
  • Withdraw consent where applicable

Requests may be submitted through our contact channels.

Third-Party Links

Our website may contain links to third-party websites. SCI Hospital is not responsible for the privacy practices or content of external websites.

Policy Updates

SCI Hospital reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact SCI Hospital.

Delhi Gurgaon